Creating Great First Impressions, One Sign at a Time!
At Northstar Signs & Neon, Inc., we're passionate about creating great first impressions that help businesses stand out from the crowd. With over 40 years of experience in the graphic arts, printing, sign, and construction trades, we're a full-service sign company dedicated to building your brand and getting you noticed. Our team of experts works closely with clients to evaluate projects and determine the best approach to achieve their goals, always keeping in mind the importance of effective company identification and branding.
Our Story
Our founder, Al Puig, began his career as a graphic artist in 1974 at Western Union International, Inc. in New York City. With over 40 years of hands-on experience in design, manufacturing, as well as management, Al has a long track record of cost-effective and timely completion of thousands of local, regional, and national projects. Today, as the owner of Northstar Signs & Neon, Inc., Al takes pride in every project, ensuring that his clients are satisfied with their final product.
Our Services
At Northstar Signs & Neon, Inc., we offer a wide range of services designed to meet the unique needs of each client. From fabrication to installation, we pride ourselves on our ability to deliver high-quality products that promote our clients' brands in the best possible way. Our services include:
- Fabrication: We use the latest technology and strict quality standards to ensure that every product is built to perfection.
- Installation: Our experienced team will install your signs and ensure that they're secure, level, and looking great.
- Project Management: We'll work closely with you to understand your goals and develop a plan to achieve them.
- Corporate Communications: We'll help you develop a comprehensive corporate communications strategy that ensures consistent branding across all platforms.
Our Commitment
At Northstar Signs & Neon, Inc., we're committed to meeting the needs of our clients. We believe that our success is directly proportionate to the success of our clients, and we pledge to continue innovating and improving our processes to ensure that we deliver the best possible results.
Overall Experience
The reviews of Northstar Signs show a mix of positive and negative experiences. The majority of the customers were extremely satisfied with the service, citing excellent communication, high-quality products, and a pleasant experience. However, a few customers had negative experiences, including poor communication, unmet expectations, and a sense of being misled.
Customer Service
Positive Experience
Many customers praised the excellent customer service, mentioning specific staff members such as Al, Ariana, and John. They were described as polite, courteous, responsive, and helpful. The staff was able to understand the customers' needs and provide personalized solutions.
Negative Experience
On the other hand, some customers had poor experiences with the customer service team. They mentioned unreturned calls, unmet expectations, and a sense of being ignored.
Product Quality
Positive Experience
The majority of customers were extremely satisfied with the quality of the products, including signage, awnings, and window lettering. The products were described as "impeccable, " "beautiful, " and "fantastic."
Negative Experience
There were no specific complaints about the product quality, but some customers felt misled about the prices and services offered.
Design and Creativity
Positive Experience
Many customers praised the design skills of the Northstar Signs team, mentioning that they were able to come up with creative solutions that exceeded their expectations.
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