Building relationships, one sign at a time.
At Bangor Neon, we're more than just a signage company - we're a family owned and operated business dedicated to providing top-notch sign manufacturing and servicing to the great state of Maine since 1948. Our experienced staff takes pride in designing custom logos and signs that meet the unique needs of our clients, always keeping in mind their budget and vision. Whether you need an electronic changeable message sign, mailbox lettering, or simply a beautifully crafted wood sign, we've got you covered.
Our Services
Our comprehensive range of services is designed to cater to the diverse needs of our clients. From custom design and manufacturing to service, repair, and installation, we're committed to delivering exceptional results that exceed your expectations. Our team of experts will work closely with you to understand your requirements and provide a tailored solution that meets your specific needs. Whether you're looking for a stunning lighted awning, a vibrant vehicle wrap, or a sophisticated LED sign, we've got the skills, technology, and resources to bring your vision to life.
What Sets Us Apart
What sets us apart from other signage companies is our unwavering commitment to quality, customer satisfaction, and community involvement. As a family-owned business, we take pride in our heritage and our role in the local community. We've built our reputation on trust, integrity, and a passion for delivering exceptional results. Our team of experts is dedicated to providing personalized service, expert advice, and innovative solutions that meet the evolving needs of our clients.
Our Legacy
With over 70 years of experience in the signage industry, we've had the privilege of working with some amazing clients and creating signs that have become iconic landmarks in Maine. From street signs to vehicle graphics, logo design to lighted channel letters, and everything in between, we've done it all. Our goal is to continue providing the highest quality signage at a time that fits your busy life, and we're eager to work with you to design the perfect sign for your business.
Communication Issues and Poor Customer Service
Several reviewers had negative experiences with Bangor Neon due to poor communication and customer service. One reviewer, Lizz Cousins, gave a 2-star rating and described how the company continuously dropped the ball, with no communication unless she initiated it. The reviewer felt like she was treated like a burden and a bother, and the process took 9 months to complete. Another reviewer, also rated 2 stars, had to wait 4 days to respond to an email and was treated like she was unreasonable for expressing frustration.
Positive Experience and Good Workmanship
On the other hand, many reviewers had positive experiences with Bangor Neon. They praised the company's excellent customer service, responsiveness, and good workmanship. Several reviewers gave 5-star ratings and mentioned that the company went above and beyond to meet their needs. One reviewer, Bear Moose, mentioned that the company is a great bunch of people to work with, while another reviewer, Desiree Pond, hailed Ed as a vital employee who "absolutely rocks."
Technical Expertise and Customization
Reviewers also praised the company's technical expertise and ability to customize their designs. Matthew Murphy mentioned that Ed came up with exactly what he was looking for, and Robin Brayson was thrilled with the design for a windshield banner that was tweaked to his liking. Computer Doctor praised Bangor Neon's cutting-edge solutions for their tech business.
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